Refund Policy

Last updated: August 2026

This Refund Policy covers two separate things: (1) vendor booking deposits/payments, and (2) subscription plan payments made by vendors listing their business on Forever Begins.

1. Vendor Booking Deposits & Payments

Deposits and payments for a wedding service (venue, photography, catering, etc.) are paid directly to the vendor, not to Forever Begins. Refunds, cancellations and rescheduling for a booking are governed by the individual vendor's own cancellation policy, which should be confirmed with the vendor before booking. Forever Begins is not able to issue refunds on a vendor's behalf.

2. Vendor Subscription Plans

Vendors who pay to list their business on Forever Begins (Basic, Professional or Premium Featured plans) may request a refund under the following conditions:

• Within 48 hours of payment, if the listing has not yet been approved and activated, a full refund can be requested.
• After activation, subscription payments are non-refundable for the current billing period, but a vendor may cancel to avoid renewal charges for the next period.
• Refunds are not issued for suspensions resulting from a violation of our Terms & Conditions.

3. How to Request a Refund

To request a refund, contact us with your business name, username and payment reference via the Contact Us section or WhatsApp at +961 76 346 074. Approved refunds are returned using the original payment method (Whish Money, OMT or Western Union) within 5–10 business days.

4. Changes to This Policy

We may update this Refund Policy from time to time; the version posted on this page always applies.